25Live Help


How do I access 25Live?

Please note: Mozilla Firefox and Google Chrome are the recommended browsers for accessing 25Live; Internet Explorer is strongly discouraged. Because Internet Explorer is the default web browser on all university computers, the 25Live link on our website may open in Internet Explorer automatically.

To change your default web browser to Firefox...

Open Firefox on your computer; click on the "Tools" drop-down on the top-left side of the window and drag down to select "Options"; click on the "Advanced" icon on the top-right side of the "Options" box; make sure the "General" tab is selected (top-left) and select the checkbox that says, "Always check to see if Firefox is the default browser on setup"; Click okay.

2. Click on the white "Sign In" link on the upper right-hand side of the page. Enter your Emory Net ID and password and click "Sign In."


How do I make a reservation?

1. From the 25Live home page, click the gray Event Creation and Editing tab in the upper-left corner of the screen.

2. Enter your event's information into the Event Creation form.
Note: Not all Organizations will have the same form layout. See sample Event Form layout below:

a. Enter your Event Name.

b. Click on the appropriate event  type.

c. Use the Organization Index to find the name of your department and click on it.

d. Enter the number of guests you are expecting.

e. Type the date, start time, and end time of your event into the appropriate boxes. You can click on the icon next to the "Start Date" field to see these dates on the calendar.

If your event repeats, use the drop-down menu to select "Repeats Ad Hoc" and click on all additional event dates.

f. Search for a location by building name of building code and room number (if you know it).

g. Click on the room you would like to reserve.

h. Enter your setup information.

3. Click the "Finish" button on the bottom-right side of the screen.

If you have forgotten to fill out any mandatory fields, you will remain on the same page and the blank fields will show up in red text in the menu on the left-hand side of the screen.

4. Once you are forwarded to the Event Summary page, click the "Close" button on the bottom of the page. Your request will now be forwarded to our department for processing.


How do I review a pending request?

 

1. From the 25Live home page, click on the "Event Drafts in which you are the Requestor" link located in the blue Event Drafts menu. You will be forwarded to the Events tab.

2. Make sure the "List" tab is selected. You will see a list of all requests you have placed that are currently pending approval.


How do I review all of my requests (pending, tentative, confirmed, and canceled)?

1. From the 25Live home page, click on the green Events tab (located on the upper-left side of the screen).

2. Select the "Pre-Defined Event Searches" sub-tab.

3. Select "Pre-Defined Groups" in the Search Groupings menu, and highlight "Events You Have Requested" on the right-hand side.

Note: you may have to click the "Edit Options" link on the right-hand side of the page to see the categories mentioned in this step.

4. Make sure the "List" tab is selected. You will see a list of all requests you have placed. The state of these requests (draft, tentative, confirmed, or canceled) will appear on the far right-hand side of this list.


How can I find an available room that fits my headcount?

1. From the 25Live homepage, click on the blue "Locations" tab (located in the upper center of the screen).

2. Now click on the "Search for Locations" tab (located in the upper left of the screen).

3. Select the "Capacities" option (located in the center of the screen). Then select the capacity range for your "Head Count".


How can I check to see when a specific room is available?

1. From the 25Live homepage, click on the blue "Locations" tab (located in the upper center of the screen).

2. Now click on the "Search for Locations" tab (located in the upper left of the screen).

3. Enter the room name (partial names are permissible) into the "Search by Keyword" text field (located in the upper center of the screen). Now click the "GO" button.

4. Select the "Availability" tab (located in the center of the screen).

5. Now follow the instructions under the "What is the Availability" header (located in the center of the screen).


How do I search for a space?

1. Enter either the room name or the building code into the Quick Search location field (located on the top-left side of the home page; this is the field with the blue cube).

You will be forwarded to the availability calendar for this space.

2. To change the date that shows up on this calendar, click the "Date" link located below the Availability sub-tab (near the top-center of the page). Choose the date you wish to view.


What is "starring"? Why would I want to do this?

Starring is a quick and easy way to bookmark events, locations, and organizations that you view often. Starred events and locations will automatically show up on the 25Live home page (on the top-right side of the screen). Upon logging in, you will be just one click away from reviewing event details and checking location availability.


How do I "star" an event or location?

1. When navigating through 25Live, you will notice that gray stars sometimes show up next to location names, event names, or organization names. If you click on these stars, they will become gold. They are now "starred." Click them again, and they will become "un-starred."

2. If there is a specific space you would like to star, search for that space in the Quick Search menu on the left-hand side of the 25Live home page. Notice that there is a gray star to the left of the room name.

Helpful tip: you can search for the availability of all your starred locations at once! Under the Locations tab, click on the "Your Location Searches" sub-tab. Select "Pre-Defined Groups" and highlight "Your Starred Locations."

3. If there is a specific event you would like to star, search for that event in the Quick Search menu on the left-hand side of the 25Live home page. Notice that there is a gray star to the left of the event name.

Helpful tip: all starred event will automatically show up on your home page. This is a helpful way to stay organized and keep track of all your requested and upcoming events.


How can I view the availability calendar for a specific room?

From the 25Live homepage, click on the blue "Locations" tab located in the middle of the screen. Select the "Your Location Searches" sub-tab, and click on the "Public Searches" Search Grouping. A list of searches will appear to the right of this menu.


Do you have a question not answered on this page? Email us at R25prod@Listserv.cc.emory.edu.